Managing Conflict

Designed for

School executive and aspiring school executive.


  • To identify common conflicts that occur in schools.
  • To understand the basic needs of all individuals
  • To learn several basic conflict management techniques
  • To practice techniques for a current or potential conflict.

Learning Outcomes

At the conclusion of this workshop participants will be able to:

  • identify and prioritise common school conflicts
  • understand the basic needs of individuals based on the work of William Glasser
  • learn conflict management strategies
  • create a plan for managing a current or potential conflict.


  • Lecture
  • Demonstrations
  • Group work


  • Full day

Group Size

  • 10 to 30 participants


  • Lecture space
  • Space for small groups
  • Screen


  • Rob Spence – Education Psychologist and Consultant


  • Contact Rob for a quote.